Privacy Policy

1. Introduction

This Privacy Policy explains how Infinite Twirl – Unipessoal Lda collects, uses, and protects users' personal data on the website, in compliance with the General Data Protection Regulation (GDPR).

2. Data Collected

We collect the following personal data through the booking form:

Name
Email
Phone number

We also collect anonymous usage statistics, such as the pages visited, the referring website, the device type and the country, to improve the website. These statistics do not identify you.

3. Purpose of Data Processing

The personal data collected is used to:

Process bookings and related communications;
Improve our services and user experience;
Send marketing communications, if the user has given consent.

4. Data Sharing

Data may be shared with:

Partner entities, whenever necessary to perform the service;
External providers: our payment processor (Stripe) and our website analytics tool (Umami), which records usage statistics without cookies and without identifying visitors.

5. User Rights

Users have the following rights regarding their data:

Access, correct, or delete their personal data;
Object to data processing for marketing purposes;
Request the transfer of their data to another entity.

To exercise your rights, contact us at: geral@mazetours.com.

6. Data Retention

Data will be retained for the period necessary to fulfill the purposes described above or as required by law.

7. Cookies

This website only uses cookies it needs to work, such as remembering your light or dark theme choice on the booking pages. Our analytics tool (Umami) does not use cookies. The payment page is run by Stripe, which sets its own cookies.

Users can manage their cookie preferences in their browser settings.